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Terms of Service

Effective Date: August 10, 2025 · Last Updated: August 10, 2025

These Terms of Service ("Terms") govern your use of the website and services provided by Aspine ("we," "our," or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our services.

Eligibility

Our services are available to individuals who are at least 18 years old and capable of forming legally binding contracts. By using our services, you represent and warrant that you meet these requirements.

Our Services

Aspine provides technology consulting, software development, UI/UX design, AI product development, and related services. The scope, deliverables, and timelines for each project are defined in a separate Statement of Work (SOW) or project agreement.

  • Custom Software & Full-Stack Development
  • UI/UX Design & Prototyping
  • AI Products & Integration
  • Custom CRM Systems
  • Landing Page Development

Quotations & Pricing

All quotations provided are valid for 30 days from the date of issue unless otherwise stated. Prices are quoted in Indian Rupees (INR) and are exclusive of applicable taxes unless explicitly stated.

  • The ₹999 Landing Page offer is subject to availability and specific terms communicated at the time of purchase
  • Additional features or scope changes may result in revised pricing
  • Cost estimates provided by our estimator tool are indicative and subject to final project scoping

Payment Terms

Payment terms are defined in each project agreement. Standard terms are:

  • Milestone-based projects: 50% advance, 25% at mid-point, 25% on completion
  • Fixed-price projects: 100% advance for projects under ₹10,000
  • Monthly retainers: Billed in advance on the 1st of each month

Late payments may incur a 2% monthly interest charge. We reserve the right to suspend work if payments are overdue by more than 15 days.

Intellectual Property

Upon full payment, all intellectual property rights for the final deliverables are transferred to the client. Aspine retains the right to:

  • Use the project in our portfolio and case studies (unless otherwise agreed)
  • Retain ownership of pre-existing code, tools, and libraries used in development
  • Use aggregated, non-identifiable data for internal analytics

Source code, design files, and documentation are delivered to the client upon project completion and final payment.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of engagement. This includes business strategies, technical specifications, financial data, and customer information. This obligation survives termination of the agreement for a period of 2 years.

Warranties & Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner. However:

  • We do not guarantee uninterrupted or error-free operation of delivered software
  • We are not responsible for issues arising from third-party services or integrations
  • Warranty period for delivered projects is 30 days from final delivery, covering defect fixes only
  • Beyond the warranty period, maintenance and support are available under separate agreements

Limitation of Liability

To the maximum extent permitted by law, Aspine shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim arising from or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

Termination

Either party may terminate the agreement with 15 days written notice. In the event of termination:

  • The client shall pay for all work completed up to the termination date
  • All completed deliverables and source code shall be transferred to the client
  • Confidentiality obligations survive termination

Force Majeure

Neither party shall be liable for delays or failure to perform caused by circumstances beyond reasonable control, including natural disasters, pandemics, government actions, internet outages, or other force majeure events.

Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

Dispute Resolution

Before initiating any legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of 30 days. If unresolved, disputes shall be settled by arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in India.

Amendments

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised Terms.

For questions about these Terms of Service, contact us at hello@aspine.com or call +91 74885 02554.